Customer Service

Hallson Golf Customer Service

  1. Web Site: 24 hours a day, 365 days a year service on this internet site.
  2. Customer Service: Click here to contact us.
  3. Office Hours: Monday through Friday (excluding holidays) 8:00 a.m. - 5:00 p.m. Central Standard Time Phone: 888-634-5746
  4. Payment Terms: All payments are made via via MasterCard, Visa, Discover and American Express.
    • payments are being made to Once payment is received your order will be processed.
    • Phone orders also require you to send funds via
    • Cashiers Check and Money Orders. Please fill out the payment method screen selecting Cashiers Check or Money Orders so we know the order is coming, print the final screen and mail in the order screen along with you payment.
  5. Returns: Upon receipt of your order, please inspect. If the workmanship does not meet your satisfaction or you have received damaged goods you may return the items within 30 days of receipt, with a copy of the invoice, in the original packaging. Ship To: Hallson Returns, 1279 Marsh Creek Lane, Collierville, TN 38017. We'll gladly exchange your purchase or refund your money (Excluding delivery charges) NO QUESTIONS ASKED! Any type of EMBROIDERY item can NOT be returned.
  6. Shipping Cost: Shipping FREE is only to the 48 US states. AK and HI require additional funds. Canadian shipments require additional funds. An email approval for additional cost is required before shipping.
  7. Shipping Discrepancies: If shipment is received short or damaged from the carrier, we must file a claim with the carrier on your behalf, or credit cannot be given. Hallson Golf must be notified within 5 business days. DO NOT discard the original shipping carton, as carrier may want to inspect it.
  8. Backorders: If an item is temporarily out of stock, we will notify you promptly. The item will be shipped to you as soon as we receive it.
  9. Prices: All prices are subject to change without notice.